Who we are
We are production page: Our website address is: https://productionpage.com.au
The Privacy Policy should be considered in conjunction with our Terms & Conditions.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
They aren’t good for eating: If you request a quote or contact us on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you contact us via our website again. These cookies will last for one year or until you reset your browsers cookies.
If you visit our login page to access our production or post production file storing feature, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish a testimonial, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Who we share your data with
Why would we?: Your data is safe with us. We are not google.
What rights you have over your data
Like the magna carta for royalty like our customers: If you have an account on this site, have asked to contact us via the website, or requested a quote you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Keeping secrets: We are mindful that other channels and businesses may bot be as conscientious as we are, for this reason your data is never shared with anyone or passed via the internet. It all remains on the server of our local Australian hosted web-service provider’s.
And now for the small print
Privacy Policy
Effective Date: 16/05/2025
1. Our Commitment to Privacy
Production Page Pty Ltd ABN 50685358918 (“we”, “us”, “our”) is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the “Privacy Act”).
This policy applies to personal information collected through our website [Your Website URL] (the “Website”), particularly through our “Contact Us” and “Request a Quote” forms.
2. What Personal Information We Collect
We collect personal information that is reasonably necessary for our business functions and activities. The types of personal information we may collect include:
- Via “Contact Us” Form:
- Your name
- Your email address
- Your phone number (optional)
- The content of your message/inquiry
- Via “Request a Quote” Form:
- Your name
- Your company name (if applicable)
- Your email address
- Your phone number
- Details about your project (which may inadvertently include personal information if you provide it)
- Any other information you voluntarily provide to help us formulate a quote.
We may also collect non-identifiable information about your visit to our Website for statistical purposes, such as your IP address, browser type, operating system, pages accessed, and referring website. This is typically done through cookies (see Section 7).
3. How We Collect Personal Information
We collect personal information directly from you when you:
- Fill out and submit the “Contact Us” form on our Website.
- Communicate with us via email, telephone, or in person in relation to inquiries made through the Website.
If you choose not to provide certain personal information, we may not be able to respond to your inquiry or provide you with a quote.
4. How We Use Your Personal Information
We use your personal information for the primary purpose for which it was collected, or for a related secondary purpose that you would reasonably expect, or as otherwise permitted or required by law. These purposes include:
- To respond to your inquiries submitted via the “Contact Us” form.
- To communicate with you regarding your inquiry or quote.
- To improve our services and Website experience.
- For our internal administrative, marketing (with your consent, where required), planning, product development, and research requirements.
- To comply with any legal obligations.
We will not use your personal information for direct marketing purposes unless you have provided consent, or consent can be reasonably implied from our existing business relationship. You can opt-out of direct marketing communications at any time by contacting us (see Section 11).
5. Disclosure of Your Personal Information
We may disclose your personal information to:
- Our employees, contractors, or service providers for the purposes of operating our Website or our business, fulfilling requests by you, and otherwise providing services to you (e.g., IT systems administrators, web hosting providers, payment processors if applicable – though less likely for basic contact/quote forms).
- Professional advisers (lawyers, accountants, financial advisers etc.).
- Government or regulatory bodies as required or authorised by law.
- Any other third party to whom you authorise us to disclose your information.
We will take reasonable steps to ensure that any third-party service providers to whom we disclose your personal information are bound by appropriate confidentiality and privacy obligations.
We do not sell or trade personal information to third parties. We are unlikely to disclose your personal information to overseas recipients unless you are based overseas or specifically request us to. If we do transfer information overseas, we will take reasonable steps to ensure that the overseas recipient does not breach the APPs in relation to the information.
6. Security of Your Personal Information
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and from unauthorised access, modification, or disclosure. This includes implementing physical, technical, and administrative security measures.
However, no data transmission over the Internet or website can be guaranteed to be secure from intrusion. While we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us or receive from us.
7. Cookies and Website Analytics
Our Website may use ‘cookies’ and other tracking technologies. Cookies are small text files that are stored on your computer or mobile device when you visit a website. They help us to improve your experience on our Website, for example, by remembering your preferences or analysing G_SITE_URL traffic.
You can usually configure your browser to refuse cookies or to indicate when a cookie is being sent. However, if you disable cookies, some parts of our Website may not function properly.
We may use Google Analytics or similar services to collect information about Website usage. This information is aggregated and does not typically identify individual users.
8. Access to and Correction of Your Personal Information
You have the right to request access to the personal information we hold about you and to request its correction if it is inaccurate, out-of-date, incomplete, irrelevant, or misleading.
To request access or correction, please contact us using the details in Section 11. We will respond to your request within a reasonable period. We may charge a reasonable fee for providing access to your personal information to cover our administrative costs. We will not charge for making a correction.
In some circumstances, as permitted by the Privacy Act, we may refuse to provide access or make corrections. If we do, we will provide you with a written notice setting out our reasons.
9. Data Retention
We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When your personal information is no longer needed, we will take reasonable steps to destroy or de-identify it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on our Website with the effective date. We encourage you to review this policy periodically.
11. Contact Us and Complaints
If you have any questions about this Privacy Policy, wish to access or correct your personal information, or have a complaint about how we have handled your personal information, please contact our Privacy Officer:
Privacy Officer
Production Page Pty
[Physical Address, if applicable, or specify Email as primary]
Email: [Privacy Email Address, e.g., privacy@yourcompany.com.au]
Phone: [Phone Number]
We will take all complaints seriously and will investigate them promptly. We will endeavor to respond to your complaint within 30 days.
If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
Online: www.oaic.gov.au/privacy
Phone: 1300 363 992
Mail: GPO Box 5218, Sydney NSW 2001